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Privacy Policy

(as revised December 1, 2010)

We are is strongly committed to your right to privacy. Should you have any questions about this privacy policy, or our practices as related to the operation of this Web Site, please contact us at .


Your information is yours. Any information that you chose to provide to us will be stored securely. We will not sell or otherwise distribute any of your personal information to anyone without your prior express approval.

We only collect personally identifiable information that you knowingly and voluntarily provide for specific purposes of your choosing. For example, you may choose to provide personal information in order to contact us or to register for certain areas of the Web Site. When you provide such information, we undertake to use it solely for the purposes for which it is provided. Our policy is not to share personally identifiable information with third parties, unless required by law, or unless explicitly requested by you. We recognise that your personal information and your privacy in this regard is valuable and we take all reasonable measures to protect such information while it is in our care. Our use of small text files called cookies, which may include personally identifiable information, is solely to improve your overall site experience.

Web Site Operator

The legal entity actually collecting the data described herein is Francine Legault, ("Legault") a person who is an experienced, licensed, full-service REALTOR® working in Vancouver residential markets.

Data Collection

We collect personally identifiable information only when it is knowingly and voluntarily provided by you in order to deal with a specific request you have made of us. Typically, we would receive only limited personally identifiable information, such as name, title, company address, email address, and telephone and fax numbers, from you. Such personally identifying information could be collected to:

Demographic information, including gender and occupation, is not actively sought, but may be submitted by your own choice. It is our policy to limit the information collected to only the minimum information required to complete your request. In any instance where non-mandatory information is sought, you will be notified of this at the point of collection.

Publications, if available on the Web Site, would typically be provided as downloads for site users. You may also be provided the opportunity to purchase publications directly from other independent third parties either online, by calling toll free numbers, or by calling (or possibly faxing) them directly. In such instance and only where necessary, we will collect information to facilitate order processing, delivery, and any required payment for the publication and its shipping. Where Web Site users are re-directed to such third parties, at that time it is advisable that the privacy policies of such third parties be reviewed by the user. In no case will Legault assume any responsibility for any personal information provided by Web Site users to any independent third parties.

You are also able to contact us through the Web Site. Your contact messages will contain your name and email address, as well as any additional information you may wish to include in the message.

It is our intention to not seek any 'sensitive' information through the Web Site unless we are legally required to do so. Sensitive information would include data relating to race or ethnic origin; political opinions; religious or other similar beliefs; trade union membership; physical or mental health; sexual life or criminal record. We suggest that you do not provide sensitive information of this nature. If you chose to provide sensitive information for any reason, we accept your explicit consent to use that information in the ways described in this privacy statement or as described at the point where you choose to disclose this information. By submitting data on the Web Site, you are providing explicit consent to trans-border transmission of said data for the fulfilment of your voluntary requests.

Use of Data

The Web Site may now or in future provide you the voluntary choice to:

You may choose to provide us personal information for these and other uses.

Information collected by the Web Site is used only for the intended purpose stated at the time that the information is collected. This data is not shared with any third parties, unless otherwise disclosed at the point of collection. If there is an instance where such information may be shared, you will be asked for permission beforehand.

We make every practical effort to avoid excessive or irrelevant collection of data. If you believe the Web Site has collected excessive information, please contact us at .

Except for the mailing list initiatives described above, where you would voluntarily choose to receive specific materials, we will not use personal data collected from the Web Site to facilitate any unsolicited marketing activities.

Cookies and Log Files

Cookies may be used on some pages of the Web Site. It is our policy to use cookies to make navigation of the Web Site easier for visitors and to facilitate efficient registration procedures. "Cookies" are small text files placed on your hard drive that help provide a more customized web site experience. For example, a cookie can be used to store registration information so that a user does not need to re-enter it on subsequent web site visits.

If you are concerned about cookies, most browsers permit individuals to decline cookies. In most cases, a visitor may refuse a cookie and still navigate the Web Site.

In order to properly manage the Web Site we may anonymously log information about visitors' usage on our operational systems ("Log Files"). Such Log Files may identify categories of visitors by such metrics as domain and browser types. This information is collected to ensure that the Web Site presents the best possible web experience for visitors and is an effective information resource.

Third Parties

It is our policy only to disclose your information to third parties under the following circumstances:

Other than where required by law, to the extent practical, it is our policy to disclose necessary information to third parties at the time of your original request (e.g. when ordering a publication or when registering for an event). In any event, where a third party is to receive a visitor's personally identifiable information, the visitor will be advised at the time of the data collection.

To purchase some publications which may be listed on the Web Site, and as a convenience to accommodate visitor's with online purchasing services, visitors may be directed to online retailers (i.e. The only information passed to such online retailers would be the publication that has been selected. The visitor will then be required to register at the online retailers' web site in order to purchase the publication. We recommend that users review such online retailers' privacy statements to learn more about their specific practices.

In the event there is a violation of the Terms of Use of the Web Site, or a violation of any of the restrictions on the use of the Content, we may disclose a user's personal information to our legal counsel, advisors, affected business partners and/or legal authorities.

The Web Site does not collect or compile personally identifying information for dissemination or sale to outside parties for consumer marketing purposes, or to host mailings on behalf of third parties.

Third Party Links

We are not responsible for the privacy practices or the content of any third party web sites to which visitors may link from the Web Site. We encourage users to review such third party sites' privacy policies before disclosing any personally identifiable information to them.

Data Retention

Your contact information (such as information generated though registration for access to restricted areas of the Web Site) will be kept as long as the information is required to properly service the contact request, or until you request that we delete the information. Some of the information we receive will not be retained. Mailing list information and email are kept for only the period of time considered reasonable to facilitate your request.


Users may be required to register to gain access to specific areas of the Web Site. In certain cases in the future, as the Web Site functionality evolves, we may require you to re-register in order to obtain a revised user-id and password. Such situations would arise where it is necessary to ensure ongoing authentication and secure access.

It is voluntary that you would provide us personally identifiable information through the Web Site. Should you subsequently choose to unsubscribe from mailing lists or any other registrations, please contact us at .


You have the right of access to any personal data you have submitted through the Web Site.

When personally identifiable information is retained, we assume responsibility for keeping an accurate record of the information once you have verified and submitted it. We do not assume any responsibility for verifying the ongoing accuracy said information. When practically possible, if we are informed that personal information collected through the Web Site is no longer accurate, we will make appropriate corrections based on updated information provided by the authenticated visitor.

Any updates to your information should be handled by going through the registration process that solicited the information in the first place. Inquiries about the accuracy of information previously submitted and requests to have outdated information removed should be directed to: .

We are committed to providing you reasonable and practical access to allow you the opportunity to identify and correct any inaccuracies. When requested and practical, we will delete your identifying information from our operational systems.


We have implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction. All Legault employees and contractors are fully apprised of this Privacy Policy. Only authorized personnel are provided access to personally identifiable information and they have agreed to ensure the confidentiality of this information. It is our policy to use secure socket layer encryption technology for the protection of credit card information submitted through web forms. This policy is also required for any fulfilment agents of Legault. Although the steps we take meet generally accepted industry standards to protect your personally identifiable information, we cannot guarantee that your personally identifiable information will not become accessible to unauthorized persons.


We fully understand the importance of protecting children's privacy, especially in an online environment. The Web Site covered by this privacy statement is not intentionally designed for or directed at children (i.e. any person who is not an adult howsoever defined in the law of any applicable legal jurisdiction). It is our policy never to knowingly collect or maintain information on or about a person who is a child.


We reserve the right to modify or amend this Privacy Policy at any time. The effective date(s) of such modification(s) will be displayed at the beginning of this Privacy Policy statement.

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